Do I need to prepare my own server?

You need a cloud server with at least 2 cores and 2 GB of RAM; mainstream providers in China and abroad are all fine. After purchase, we provide deployment assistance, and domain resolution and HTTPS certificates are configured as well.

Where is my data stored?

All of it is in your own server and database. We do not host your site, and we cannot access your customer information or inquiry data — this is the most fundamental difference between private deployment and SaaS.

I don't understand technology. Can I use it?

The admin panel is visual: product listing, multiple languages, multiple currencies, template switching, and page design are all done by clicking in the admin panel. Daily operations do not require touching code.

Do templates and plugins need to be purchased separately?

The plan already includes the templates and plugins for the corresponding plan: Basic 2 sets (including the built-in default template), Advanced 4 sets, Enterprise 8 sets, and Flagship all of them. If you want more, templates can be purchased separately; plugins in upgrade packages are not sold separately.

Is there an extra charge for upgrades?

Within the same license period, version updates are completed with one click in the admin panel at no extra charge. If a cross-major-version upgrade is required, we will explain it separately in advance.

What exactly does GEO Agent do?

It organizes products and brand into structured facts that AI retrievers can understand, so that tools like ChatGPT, Doubao, and Perplexity cite you when answering "who can do this" — instead of giving all the traffic to ad slots.

How many plugins are included in the version I bought?

There are 53 plugins in the entire system. Inquiry sites can use up to 40, and online stores can use up to 50, effective according to the version you choose. The Flagship version includes all of them, and future additions are also free.

How is GEO Agent calculated?

Annually, in the same period as the plan. Advanced can be added separately, 3 articles per day; Enterprise already includes it, 5 articles per day. If the volume is not enough, you can contact customer service to add more.

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Documentation

This document is for operations staff who have just taken over the admin panel: what each menu is for, what order to do things in, and where mistakes are easy to make. After reading the first four sections, you will be able to list products and revise the homepage independently.

1. Get oriented: what the admin panel looks like

After logging in, the menu tree is on the left, ordered from "most used daily → occasionally used":

Menu	What it is for
Dashboard	The first screen after entering the admin panel; view today's inquiries, visitors, and to-dos
Product Management → Product List	List products, change prices, change inventory, publish or unpublish products
Collection Management	Group products into categories / series; determines grouping in navigation and filters
Content Management → Page Management / Blog Posts	Write About Us, policy terms, and blog posts
Theme Editor → Editing Workspace	Change blocks, copy, and images on the homepage and other pages
Inquiry Management	View customer messages, mark processing status, and reply
Data Insights	Visitor analysis, spider statistics, indexing statistics, citation statistics, inquiry analysis
AI	GEO Agent, GEO Connection, AI Website Health Check, Connect WorkBuddy, Model Configuration
Plugins → Plugin Center	Switches for capabilities such as multilingual, multicurrency, AI background removal, and Google Feed
Site Settings	Site configuration and system updates
System Management	Users, roles, and permissions

If you do not have permission for a menu, do not keep looking for it: if you cannot see a menu, it is usually because it is not checked in your role. Ask the main account to grant permission.

2. List a product (shortest path)

Create the collection first (Collection Management → New), and enter the name and description. How products are grouped in navigation and filters depends on the collection.
Then create the product (Product Management → Product List → Add): title, selling points, images, specifications, price, inventory.
Write the title using the words buyers search for, not internal model numbers; for products in the same series, keep the same core term in the title so they can be found together.
Upload images in order: the first image is the list cover, followed by detail and scene images. If image aspect ratios are inconsistent, they will be cropped on the storefront, so unify them before uploading.
After saving, confirm the status is "Published". Draft status is not visible on the storefront, and search engines cannot read it either.

Changes take effect immediately; no restart and no cache clearing are needed.

3. Change the homepage and pages (Theme Editor)

The Editing Workspace is where you change styles: select blocks, fill in copy, replace images, and adjust order.
Check mobile first after editing: layouts that look good on desktop often get squeezed into one column on mobile. Switch to mobile preview in the workspace before saving.
Before replacing an image, note the original one: if the new image is not suitable, you can switch back; do not directly overwrite the only copy of the asset.
Do not casually change the structure of a finalized theme: replacing copy and images only is safe; adding or removing blocks and changing layout count as a redesign, so confirm with us first.

Page title and description (the two lines shown in the browser tab and search results) are filled in separately in Page Management; if left blank, the first paragraph of the body will be used.

4. Multilingual and multicurrency

Enable it in Plugins → Multilingual (Content Translation), and complete the entries for each language; positions missing entries will display as empty and will not automatically fall back to English, so click through each language before going live.
Language addresses use a prefix format: English is the root path, and other languages are under prefixes (for example, /de/, /ja/). Publishing the same content in different languages means each is an independent copy.
Multicurrency is enabled separately in Plugins; product prices are set separately by currency, with no automatic exchange-rate conversion.

5. Receive inquiries and view orders

Inquiry Management → Inquiry List: messages sent by customers from the contact page and product pages are all collected here. After handling, remember to change the status (Processing / Replied / Closed); otherwise the to-do on the dashboard will remain pending.
Data Insights → Inquiry Analysis: see which countries and products inquiries come from, to decide what to feature in the next batch.
Orders on retail sites (B2C) are in the order-related menus; returns and exchanges are handled according to the site's refund policy.

6. View data: visitors, spiders, indexing, citations

Report	What to look at	How to use it
Visitor Analysis	How many people visit each day, where they come from, and which pages they view	Judge whether campaigns and content are working
Spider Statistics	Whether search engine crawlers come and which pages they crawl	Pages that are not crawled for a long time are mostly pages that are not linked to
Indexing Statistics	How many pages actually enter search results	View together with spider statistics; crawling does not equal indexing
Citation Statistics	Whether AI answers cite content from this site	This is the core GEO metric; look at citations, not clicks

Do not look only at traffic: in the AI search era, many deals start from "being mentioned in an AI answer"; users do not necessarily click into the site. Citation statistics show better than traffic whether content is being used.

7. How to use AI capabilities

GEO Agent: generate and optimize content for AI retrieval in batches by topic; generated content remains a draft, so review it manually before publishing.
AI Website Health Check: checks page structure, structured data, and readability, and gives items to fix.
Connect WorkBuddy: enter the "API address + site token" into WorkBuddy, and AI can directly read and write this site's products, content, theme, and inquiries.
AI Model Configuration: enter the model service key and model name.

For the complete steps to connect WorkBuddy, authentication methods, permission matrix, and error codes, see the API documentation.

8. Site settings and system updates

Site Configuration: site-wide settings such as site name, domain, contact information, and customer service information.
System Updates: update here when a new version is available. Make a backup before updating, and immediately open the homepage and admin panel after updating to confirm there are no issues before continuing to use it.
The storefront should be accessible at all times. If it cannot be opened, do not keep clicking; contact technical support directly and provide the time when the problem occurred.

9. FAQ

Symptom	Common cause	What to do
Content changed but the storefront did not change	You changed a draft, or changed a version that is not currently active	Confirm the status is "Published", then refresh the storefront again
Layout looks broken on mobile	The block is not adapted to narrow screens	Switch to mobile preview in the Editing Workspace and change side-by-side blocks to stacked blocks
A page in a certain language is empty	The entries or content for that language have not been filled in	Complete them in the multilingual plugin; missing entries will not automatically fall back
New pages cannot be seen in search results	They have not been crawled yet, or there are no links to them from elsewhere	Wait for crawl records to appear in spider statistics; also provide an entry point from navigation or articles
AI connection returns 401	The token is incorrect, or the token has been reset	Go back to the "Connect WorkBuddy" page and copy the token again
AI connection returns 403	Permission for that module has been turned off	Enable it in the API permission table on the "Connect WorkBuddy" page

10. Three suggestions for operations

Write clearly first, then talk about optimization: a body of text that lets buyers understand "what problem you solve" is far more useful than stuffing keywords.
Each page should cover only one topic: a page stuffed with multiple topics makes it hard for both AI and people to grasp the key point.
Keep a record of changes: what was changed, when it was changed, and why; looking back after a month will save a lot of time.